My Spectrum

Charter/Spectrum

4.7

Pays de l'Éditeur	US
Date de Sortie dans le Pays	2014-12-15
Catégories	Tools
Pays / Régions	US
Site Web du Développeur	Charter/Spectrum
URL de Support	Charter/Spectrum
Évaluation du Contenu	Everyone

One app – all your services! We’ve made it even easier for residential customers to sign in and manage your Spectrum account with My Spectrum App.

Pay Your Spectrum Bill
• Pay your bill for Spectrum Mobile, Internet, TV and Home Phone.
• Enroll in Auto Pay: Never miss a billing due date.
• Schedule one-time payments: Control how and when your Spectrum payment is sent.
• Sign-up for paperless billing.
• Find statements: Review previous billing statements and service history.

Do You Speak Spanish?
• Toggle your language preferences from English to Spanish right in the app.

Manage Mobile Services
• Check your Spectrum Mobile data usage and manage your plans.
• Add and activate your new Mobile line.

Stay Informed
• Get billing, equipment, activation and outage notifications right on the home screen.
• Upgrade to Advanced WiFi and receive our best-in-class Security Suite.
• Troubleshoot your WiFi and internet connections with our enhanced dual Speed Test.
• Find your nearest Spectrum Store.
• Connect to Spectrum WiFi access points nationwide.

Explore TV and Streaming Services
• View your streaming apps and TV channel lineup included in your plan.
• Conveniently manage your streaming subscriptions in one place.
• Create the perfect channel lineup and customize your streaming experience with premium channel add-ons.

Simplified Support
• Self-install your modem, router and other devices without making an appointment.
• Chat with us in app, including live Spectrum customer service.
• Track your technician in the app.
• Quickly search and find answers with our newly designed support section.

Tell Us What You Think
• Share feedback about your app experience – we read every comment.
• We love suggestions about the My Spectrum App – we use customer feedback when we plan our updates.

Discover Our Other Apps
• Spectrum TV: Stream movie and TV favorites right from your phone.
• Spectrum Sports: Never miss a game when you’re on the go.
• Spectrum News: Local news, weather, events and more.
• Spectrum Enterprise: For when your office means business.

1.25M+

Par Keith Saliski
2026-06-26
Version 26.12.0
serviceperformance_and_bugscustomer_supportpricing
Spectrum will OFTEN have outages which by all accounts should AUTOMATICALLY be credited to each customers account for all downtime, however it isn't.....unless you contact them. Also, the app has technical downtime making it impossible for me to see any details of my service or access any devices connected to my service therefore I can't see who's using my wifi or block them from using it. Poor service. I pay for every minute but only get credit if it's down 2 hours or more. Ripoff.
Par X O
2026-06-29
Version 26.12.1
performance_and_bugsservice
Disconnects too much. I'm only with them temporarily but soon as I find another service, I'm done with Spectrum. I don't mean because of storms etc. it can be a sunny day and still will have issues. I even got replacement devices and still there are issues. it's unstable. Stay away from Spectrum if you can. If you WFH, def do not use them! Response to Spectrum 6/29: I don't use social media. Just fix your Internet/Wi-Fi.
Par Chris Iverson
2026-05-06
Version 26.8.0
servicepricingcustomer_support
This is absolutely the worst service I've ever had. I signed up for internet and free mobile for a year. They blow up my phone when I get close to being over my "UNLIMITED PLAN," and I tried unlimited + only to find out it's not unlimited either. Then, when I pay my bill for spectrum, apparently, even though they're bundled together, they're not paid together. I'm now on the unlimited plan, which is free for another 10 months,but my phone is off because of $20 from trying the unlimited + ???