changed to 1 star as still too slow to get to membership card (only reason for app)and it doesn't allow screenshots App is OK. Dev team should remove animation on membership card QR code (when you're checking in to lounge, it should just open immediately on click) And to update to the latest lounge list, you have to download the whole database, which is big and slow when you're roaming. Just sync the 'delta' changes please!

Just a plain bad app. User interface is bad (why do I have to keep going back to get to the home screen and my card after finding a lounge at the airport?) and keeps logging me out. That makes it awkward when standing in line (the lounges are always low tier) and trying to remember the password.

Every time I travel I can no longer log in even with Biometrics so I have to reset my password which is very annoying. Also I haven't been able to use the lounges most of the times I fly . they used to have a lot more options now they hardly have any options at least here in the United States . I tried to pre-book today and they said not available at the San Francisco Airport.