I've used this app for four years. Fearures are laid out poorly, interface is bad, and it just plain doesn't work sometimes. Random gremlins appear(bedtimes don't work), then go away for no apparent reason. Trying to do any custom configuration of settings and getting them to stick for longer than a week is a gamble. I wouldn't recommend the app or the routers to be honest.

It doesnt alert when new devices are connected to the network. I have tried everything and the feature it still doesn't work. 5/25/26 I used this app to control what time my children could get on the internet/ when the internet goes off for devices but now that feature is behind a pay wall and I don't like that. I didn't even know the feature had been changed. there was nothing sent out about it. That is basic parental controls. I guess everyone trying to make money.

The features are kind of ok, When they mention the subscription they don't mention you have to buy some of the "Protection" with other vendors, only thing you get is "antivirus" which isn't even at kernel level, so basically useless save your money not worth $150, then theirs the connection issue when you try to input a new device the app claims "long password" even if it's six letters, when you try to do it online all they have are useless links that take you no where. save your money.